FAQs

How many cards in a pack?   

All our 'off the shelf' cards are supplied to Vets in packs of six per design.  The minimum order for bespoke cards is 100.  This can comprise of up to 3 different designs.

And other products?  

Coasters are also supplied in packs of six.  Fridge magnets are supplied in three’s. Notecard wallets, reminder boards and notebooks are supplied individually.

Are your boards environmentally-friendly?  

Yes – all the greetings cards we publish are printed on Forestry Stewardship Council (FSC) boards, using wood-pulp sourced only from managed, renewable forests.

When will my delivery arrive?  

90% of 'off the shelf' orders are despatched from our warehouse within 36 hours of receipt.  If you prefer to have your order delivered at a specific future date, please give details in the ‘Notes’, towards the bottom left, once you’ve proceeded to checkout.  For bespoke orders please allow 10 working days

Is carriage free? 

Off the shelf orders: If your order value is £80 or more (excluding VAT), no delivery charge is made to most mainland UK addresses.  If you are in a remote or offshore location where a charge may be applied, we will contact you for approval prior to processing your order. 

Bespoke orders: a charge is made of £10 per delivery.

How do I pay?   

Existing customers: you can either pay with your order or we can send you an invoice with the goods, for 30 day settlement.  

New customers: you can pay through our secure site using Paypal or any major credit or debit card.  If you would rather pay offline, you can phone us with your card payment. For future orders, we will then give you a 30 day credit account.  For practices affiliated with larger vet groups we have systems in place to send invoices directly to their accounts department.

Who illustrates Alison’s Animals?   

The creator and cartoonist is Alison Lingley.  Learn more about her here.

Does Splimple export?    

Oh yes!  Please contact us with your requirements and we'll quote you carriage prices.



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